Meet the team – Tim Mooney, Sales Estimator

At the heart of everything we do for customers at AluFoldDirect is our brilliant, hard-working team.  In our Meet the Team blogs, we show the people who help us make superb aluminium glazing products for you.

Tim Mooney, Sales Estimator for aluminium bifold doorsTim Mooney, Sales Estimator for Aluminium Bifold Doors

As a sales estimator, my job is to take customer enquiries on aluminium bifold doors and other products and turn these into a quote for customers.  Sometimes they’ll send through plans or drawings, but I always get on the phone to the customer and go through it in detail.  Everything we do is precise and it’s great to be able to demonstrate that to customers from the start.

I like to get the quote back to the customer as fast as possible – the same day where possible, definitely within 24 hours. 

We ask customers to send measurements for aluminium bifold doors only when the hole is ready, so I’ll also talk customers through how to measure the gap for a perfect installation, right first time every time. 

I’ve worked at AluFoldDirect for three years – ever since the start.  I was doing an HNC in Construction Management at Accrington College because I wanted to get into a role as a surveyor or estimator, when I bumped into AluFoldDirect’s managing director Craig Miller and he explained what he was planning for the company.  The company is committed to training and development, so I’ve been able to work while I completed my studies.

Before that, I’ve worked as an installer of windows and bifold doors, and also in the steel erecting trade.  Those jobs really help me today to understand aluminium bifold doors.  I used to be the guy measuring the hole and calling up for a quote, so I understand what customers want when they’re ordering bifold doors.

We work at a seriously fast pace.  I really like that.  We have two weeks to get the product out of the door if it’s glazed – or one week if not – so there’s never a dull moment.

I love seeing projects get done.  I’m the first to see them at the planning stage, when they’re just drawings on the page, so it’s amazing to see photos of each finished job.

You can tell how fast we’ve grown because this job used to be just me now I need a couple of guys to help me turn quotes around.  It’s exciting being part of a company where our product range is growing, too.  Aluminium bifold doors are still our biggest seller, but we’re launching exciting products like our new Aluminium Entrance Doors all the time.

Outside of work, my two little boys and the missus keep me busy.  I’m a Man United fan but these days I tend to watch more of Burnley, as they’re my local team and a lot of mates support them.  I also like DIY and I’m about to add an aluminium conservatory to my house – from AluFoldDirect, of course!  

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